GDENA PartnershipProjects and transformation
Seeing change through to the end: a tool people actually use, an organisation that holds, teams on board.
Seeing change through to the end: a tool people actually use, an organisation that holds, teams on board.
The situations that most often bring us in.
From scoping to adoption by your teams.
Understand the real need, define what the tool or organisation must deliver, and write the specifications.
Schedule, budget, supplier coordination, regular progress reviews and timely decisions.
ERP, CRM, website, management console: choosing solutions, configuring with suppliers, testing and go-live.
Explain the why, involve teams early, overcome resistance and support managers.
Clear user manuals, training sessions on your real cases, internal champions.
Track real use of the tool and adjust until it becomes second nature.
By the day or at a fixed fee, depending on your needs.
A clarified need, specifications and a project plan.
A project manager at your side, from kick-off to go-live.
Change management and team training.
Regular, long-term follow-up of your projects.
Tunisia's leading solar PV company. A six-month assignment.
Roll out a new ERP and structure the Acquisition team around shared tools and procedures.
Project management of the ERP roll-out, writing the user manuals (Acquisition team, CRM), team training and coaching.
A new ERP in place, and an operational Acquisition team with its own processes, tracking KPIs and a trained, autonomous staff.
Before running your projects, I ran them for my own companies, from specifications to go-live.
A three-language website and a console that manages the bike fleet, bookings and staff accounts.
A GPS audio guide to Djerba, taken from idea to an app published on Google Play and sold within five months.
A currency exchange office licensed by the Central Bank of Tunisia, with its compliance procedures, multi-currency treasury and reporting.
Twenty years with a global leader in customer experience, before founding GDENA.
Multi-site programmes run in Tunisia, Morocco, France, Lebanon and Madagascar.
Struggling programmes turned around to the top of their clients' rankings.
jobs or more created in Madagascar on the accounts I brought in.
A free first conversation to understand your goals, with no commitment.