Assignments carried out for businesses, and businesses I founded and run. I only advise on what I have done myself.
Teams supported all the way to results.

Tunisia's leading solar PV company. A six-month assignment.
Build a sales team able to turn enquiries into contracts, and make a new ERP roll-out succeed.
Full audit, set-up of the Acquisition team (processes, call tracking, KPIs, CRM procedures), writing user manuals, training and coaching the acquisition and after-sales teams, project management of the ERP roll-out.
An operational Acquisition team with its own processes, tracking KPIs and a trained, autonomous staff, plus a new ERP in place.

Customer relations training for staff.

Customer relations training for staff.
My testing ground: what I recommend to clients, I applied here first.
A currency exchange office licensed by the Central Bank of Tunisia, built from scratch in Djerba and run day to day by its team.
Guided bike tours from the Taguermess lighthouse to the hinterland, the menzels, the ancient site of Meninx and local craftspeople.

The GPS audio guide to Djerba, taken from idea to an app published on Google Play and sold within five months.
A free first conversation to understand your goals, with no commitment.